Browsing All posts tagged under »mobile«

App Developers had better think and walk in the shoes of end-users… or else

August 10, 2012

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Today my early morning thoughts were all about the end-user (a.k.a. the customer). I was really disappointed to learn after yesterday’s blog, that Starbucks is most likely not going to use Square’s merchant technology to alert Starbucks baristas to a patron’s in-store presence, present the patron’s picture at the point-of-service and allow a simple vocal […]

Hats off the Starbucks and Square – making mobile payments history together!

August 9, 2012

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Yesterday’s press release announcing Square’s payment partnership with Starbucks is significant for multiple reasons. Starbucks is the only true US mobile payments leader today; any move they make regarding mobile payments is truly news-worthy. Square’s actions are equally note-worthy because in just three years they have disrupted the card payment acceptance and business management space […]

Which is better or worse? Irrational exuberance or blatant denial of reality?

July 28, 2012

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Yesterday I was pondering the impact that hope, determination, persistence and sheer will have on success – be it personal or commercial.  Steve Jobs is infamously cited as the example of success derived from an ability to deny reality.  That fact that Mr. Job’s departure from rationale thought created an entirely new definition of reality […]

BECU leads the way with mobile technology to allow customers to decide and act on the information they receive

December 14, 2011

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I have always been impressed with BECU (Boeing Employee Credit Union).  This sizable credit union always makes very good decisions on when to make key technical investments that make member interactions easier, more convenient and safer. BECU has over 750,000 members, but only 40 brick and mortar branches. Thus they are wisely capitalizing on technology advancements […]

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