Today my early morning thoughts were all about the end-user (a.k.a. the customer). I was really disappointed to learn after yesterday’s blog, that Starbucks is most likely not going to use Square’s merchant technology to alert Starbucks baristas to a patron’s in-store presence, present the patron’s picture at the point-of-service and allow a simple vocal […]
August 9, 2012
Yesterday’s press release announcing Square’s payment partnership with Starbucks is significant for multiple reasons. Starbucks is the only true US mobile payments leader today; any move they make regarding mobile payments is truly news-worthy. Square’s actions are equally note-worthy because in just three years they have disrupted the card payment acceptance and business management space […]
July 26, 2012
I woke up this morning with a number of seemingly disparate thoughts running through my head. I thought first about yesterday’s headlines pronouncing disappointment in Square’s $3 billion market evaluation. The market apparently wanted Square’s value to be closer to $4 or $5 billion. Disappointment? Are you kidding me? Square has gone from an idea […]
June 27, 2012
I know that you have had a steep learning curve in the last few years learning how financial institutions work. I can appreciate the challenges you and your staffs have faced trying to understand complex financial products and services. My entire career has been spent in the financial services arena. I know that it takes years to develop […]
March 27, 2012
I was intrigued this morning when I read about Square’s rebranding of its consumer mobile payment app in two separate articles. “Card Case” is now “Pay with Square.” The articles stated that the Pay with Square identifies local Square merchants who will accept mobile payments using the app. Pretty cool I thought, but agree with both articles’ presumption […]
March 23, 2012
Funny thing happened the other right after I finished my blog post about why the private sector needs to establish better and more secure standards practices for mobile payments than what exists today for cash, checks and credit cards, the Association for Financial Professionals (AFP) 2012 Payments Fraud and Control Study showed up in my email box. […]
March 23, 2012
Credit unions have traditionally not focused on the small businesses market segment. The field of membership constraints and legal restrictions (credit unions are currently pursuing legislative approval to extend their business lending caps, but are encountering adamant opposition from banks because of their non-for-profit as in tax exempt classification), lack of business lending expertise and […]
March 14, 2012
The classification of a money service business (MSB) in the past has never generated positive connotations or excitement. Bankers audibly groaned when the those three words were mentioned. MSBs were often located in less than desirable locations and considered taking advantage of the poor due to the fees charged for payday lending and being havens […]
August 10, 2012
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