App Developers had better think and walk in the shoes of end-users… or else

August 10, 2012

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Today my early morning thoughts were all about the end-user (a.k.a. the customer). I was really disappointed to learn after yesterday’s blog, that Starbucks is most likely not going to use Square’s merchant technology to alert Starbucks baristas to a patron’s in-store presence, present the patron’s picture at the point-of-service and allow a simple vocal […]

Hats off the Starbucks and Square – making mobile payments history together!

August 9, 2012

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Yesterday’s press release announcing Square’s payment partnership with Starbucks is significant for multiple reasons. Starbucks is the only true US mobile payments leader today; any move they make regarding mobile payments is truly news-worthy. Square’s actions are equally note-worthy because in just three years they have disrupted the card payment acceptance and business management space […]

Frank-Dodd Remittance 1073 requirements–a classic case of good intentions gone horribly wrong in the legislative process

August 2, 2012

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I thought I’d post the comment I made on Barbara Rehm’s latest article for American Banker (today, August 2, 2012):  Dodd-Frank Put Solution to TBTF in Regulators’ Hands. I’ve also included the full article below my post as follows (in case you are not a subscriber) and my “lengthy comment” follows. Dodd-Frank Put Solution to […]

Which is better or worse? Irrational exuberance or blatant denial of reality?

July 28, 2012

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Yesterday I was pondering the impact that hope, determination, persistence and sheer will have on success – be it personal or commercial.  Steve Jobs is infamously cited as the example of success derived from an ability to deny reality.  That fact that Mr. Job’s departure from rationale thought created an entirely new definition of reality […]

Déjà vu — All Over Again

July 26, 2012

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I woke up this morning with a number of seemingly disparate thoughts running through my head.  I thought first about yesterday’s headlines pronouncing disappointment in Square’s $3 billion market evaluation.  The market apparently wanted Square’s value to be closer to $4 or $5 billion. Disappointment?  Are you kidding me?  Square has gone from an idea […]

Dear Senators and Representatives in Washington – We Have a Problem!

June 27, 2012

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I know that you have had a steep learning curve in the last few years learning how financial institutions work.  I can appreciate the challenges you and your staffs have faced trying to understand complex financial products and services.  My entire career has been spent in the financial services arena. I know that it takes years to develop […]

Another bell tolls for the almighty check! NACHA’s new program coverts consumer checks at Point of First Deposit

March 29, 2012

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I was quite pleased today to learn that NACHA is expanding the types of consumer checks eligible for conversion to the ACH.  The concept of allowing consumer check deposits to be eligible for conversion has been contemplated since the inception of ARC (and later BOC) as valid ACH transaction types. Low value consumer check deposits […]

Posted in: ACH, Payments
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